GLOBAL SOUTH OPERATIONS + WESTERN EXPECTATIONS

Strategic Advisory for Inflection Points

For leaders who've built something real - and need to get the next move right.

→ 30 years of executive leadership across 15+ countries. Former CEO, COO, and VP at Fortune 500 and AI companies.

GLOBAL SOUTH OPERATIONS + WESTERN EXPECTATIONS

Strategic Advisory for Inflection Points

For leaders who've built something real - and need to get the next move right.

→ 30 years of executive leadership across 15+ countries. Former CEO, COO, and VP at Fortune 500 and AI companies.

GLOBAL SOUTH OPERATIONS + WESTERN EXPECTATIONS

Strategic Advisory for Inflection Points

For leaders who've built something real - and need to get the next move right.

→ 30 years of executive leadership across 15+ countries. Former CEO, COO, and VP at Fortune 500 and AI companies.

WHO I WORK WITH

You've built something real. And now you're facing an inflection point where the usual answers aren't enough.

Your operations are in one world. Your capital, clients, or board sit in another. Most of your leadership energy burns on bridging the two — not scaling the business.

The question is how to grow without losing what makes you different.

30

years of executive leadership

15+

countries operated across

15+

countries operated across

1,000+

people managed globally

~$1B

transformations led

WHAT YOU FACE

THE DAILY REALITY

Every decision runs through you.

Approving expenses, chasing deliverables, bridging contexts. Without you in the middle, things slip.

THE CODE-SWITCHING PROBLEM

You speak both languages.

Field and boardroom. Operational truth and investor narrative. The bridging never stops — and it's limiting growth.

THE SCALABILITY QUESTION

They keep asking if it scales.

You've hired Ops leaders. They lack the altitude or the cross-cultural instincts. Competitors with simpler setups somehow look more "scalable."

WHAT YOU ACTUALLY NEED

Not another roadmap.

Someone who's operated on both sides and knows which best practices are universal, which are theater, and which only work if you adapt them.

HOW I HELP

HOW I HELP

I work alongside a small number of leaders when the stakes are high and the playbook doesn't exist. Not templates. Not frameworks. Judgment, applied where it counts.

01

Outcome-Based Consulting

One defining inflection point

3 months+

Market entry & geographic expansion
GTM development
M&A prep & due diligence
Restructuring plan
Organizational diagnostic & performance audit
Leadership cockpit & metrics infrastructure
Operating rhythm & governance design
Investor or board presentation

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

Org design & structure
Board advisory role
Pricing, revenue & sales strategy
P&L analysis & financial discipline
Strategic alliance & partnership development
Conflict & negotiation support
Market positioning & strategic relevance review
Red teaming & scenario planning
AI strategy & adoption

03

Fractional COO / President

When the business can't run without you

9 months+

Team management & accountability
Cross-geography operations
Governance optimization & operating rhythm
P&L ownership & financial discipline
OPEX optimization & cost structure
Sales team management & revenue growth
Executive coaching & succession planning
Talent strategy & organizational health
Western investor liaison
Board seat & governance

The real value is in helping leaders see what actually matters versus what just feels urgent.

The real value is in helping leaders see what actually matters versus what just feels urgent.

No pitch. We'll figure out if there's a fit.

-

DELIVERED RESULTS FOR TEAMS AT

Google logo
T-Mobile logo
Amazon Web Services logo
Microsoft logo
LinkedIn logo
Ericsson logo
Telus logo
Amazon logo
AT&T Business logo
Google logo
Amazon Web Services logo
Microsoft logo
LinkedIn logo
Ericsson logo
Telus logo
Amazon logo
AT&T Business logo
AT&T Business logo

WHY WORK WITH ME

Three decades of building global teams, running P&Ls, and navigating the exact friction my clients face. I've been on both sides.

Three decades of building global teams, running P&Ls, and navigating the exact friction my clients face. I've been on both sides.

SELECTED OUTCOMES

A few results from the last decade

Across Fortune 500 transformations, AI data services, and global operations

95%

Retention rate on 6,000-employee transformation

+20pt

Margin turnaround in 8 months on $115M P&L

101%

New sales growth in 12 months

27%

OPEX efficiency gains in 9 months

35%

Net margin contribution in PMO Services

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO, W3C

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO, W3C

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO, W3C

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP, Ericsson

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP, Ericsson

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP, Ericsson

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - CTO, MobileUX

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - CTO, MobileUX

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - CTO, MobileUX

Eric's leadership allowed us to build something rare - resilient, locally-rooted teams that could stand on their own.

Claude Hugueny - VP Finance, SmartOne.ai

Eric's leadership allowed us to build something rare - resilient, locally-rooted teams that could stand on their own.

Claude Hugueny - VP Finance, SmartOne.ai

Eric's leadership allowed us to build something rare - resilient, locally-rooted teams that could stand on their own.

Claude Hugueny - VP Finance, SmartOne.ai

THE KIND OF PROBLEMS I SOLVE

THE KIND OF PROBLEMS I SOLVE

A founder scaling from 200 to 800 people across two continents, losing control of quality without knowing why.

A founder scaling from 200 to 800 people across two continents, losing control of quality without knowing why.

A Western client demanding SLA compliance from an operations team that was never built for it.

A Western client demanding SLA compliance from an operations team that was never built for it.

A board asking for a growth plan when the real problem was a pricing model that penalized scale.

A board asking for a growth plan when the real problem was a pricing model that penalized scale.

A CEO caught between investor expectations and operational reality, running out of time to bridge both.

A CEO caught between investor expectations and operational reality, running out of time to bridge both.

A leadership team that had execution power but no shared language for what "good" looked like across cultures.

A leadership team that had execution power but no shared language for what "good" looked like across cultures.

I learned by doing. Often the hard way. I never stopped, and I never will.

HOW I THINK ABOUT LEADERSHIP

The hardest leadership problems aren't technical.

They sit in the unglamorous middle - between strategy and execution, between the boardroom and the ground.

Most of what I've learned, I learned in contexts where the frameworks didn't quite fit. That's where I do my best work.

What scales is judgment. Pattern recognition.

The clarity to decide under pressure without flattening the realities that make your business what it is.

That's the level I work at.

Let's see if there's a fit.

I keep three clients at a time. If you're in a moment where the usual answers aren't landing, don't wait.

I'd rather have an honest 25 minutes than a polished pitch deck. — Eric

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